Privacy Policy
Effective Date: 31st March 2025
Welcome to Sundarban Eco Trails (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sundarbanecotrails.com
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you make a booking or fill out a form, we may collect:
Full name
Email address
Phone number
Billing details (if applicable)
Travel preferences (such as dietary needs, age, etc.)
b. Non-Personal Information
When you browse our site:
IP address
Browser type
Pages visited
Time and date of access
This helps us improve website performance and user experience.
2. How We Use Your Information
We may use your information to:
Process bookings and tour reservations
Respond to your queries and provide customer service
Send booking confirmations and updates
Personalize your travel experience
Improve our services and website
Send marketing emails (only if you opt-in)
3. Data Protection & Security
We use secure hosting and encryption technologies to protect your data. Your personal details are never sold or rented to third parties. We restrict access to your data to only authorized personnel.
4. Sharing of Information
We may share your information with:
Our trusted partners (like local guides, accommodation providers) strictly for tour execution
Legal authorities if required by law
Third-party services (e.g., payment gateways) who comply with data protection laws
5. Cookies Policy
We use cookies to enhance user experience and analyze site traffic. You may disable cookies through your browser settings, though some features of the site may not function properly.
6. Your Rights
You have the right to:
Request a copy of the data we hold about you
Request correction or deletion of your data
Opt out of marketing communications
Withdraw consent at any time
To exercise your rights, please contact us at sundarbanecotrails@gmail.com
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
8. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. Parents or guardians can contact us if they believe their child’s data has been shared.
9. Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be posted on this page with the updated “Effective Date.”
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact:
📧 Email: sundarbanecotrails@gmail.com
📞 Phone: +91-6289-056-302
🌐 Website: www.sundarbanecotrails.com
